Contact channel
Fanely support is available through the official LINE account.
Replies may take some time. Depending on your inquiry, we may ask for additional details.
Information to include
- The screen and action where the issue occurred
- The error message shown
- Your device model and iOS version
- Your Fanely app version
- Steps to reproduce the issue, if reproducible
Useful pages
When you need usage help
The Help includes core features and frequently asked questions.